PRIVACY POLICY

Wastelink.co; feedlink.in; ecofeed.in; forplanet.co; forplanet.in; ecofeed.co (hereinafter collectively referred to as the “Domain Names” and include, without limitation, their respective sub-domains whether existing presently or future) which comprise the company’s website (hereinafter referred to as the “Website” or “Platform”), are websites controlled and managed by Forplanet Ingredients Private Limited (together with its associate companies, subsidiaries, and affiliates, hereinafter referred to as “us,” “we,” “our,” or “Company”) having its registered office at Plot No. 34/1, F No. 04, S/F Ward No. 1, Meharauli, South West Delhi, New Delhi, 110030.

This privacy policy, as amended from time to time (the “Policy” or “Privacy Policy”), governs the Platform’s collection and use of your (“User” or “You” or “Your”) Personal Data (as defined below).

Any capitalised term not specifically defined herein shall draw its meaning from the meaning ascribed to it on the Website’s Terms of Service, available at https://wastelink.co/privacy. The Company collects and processes Personal Data for the purpose of enabling the effective delivery of its services, which include providing sustainable waste management, waste processing, recycling, upcycling waste, waste traceability and logistics services (collectively referred to as “Services”). Personal Data of Users may also be used for the purposes outlined in Clauses 3 and 5 of this Policy. The Company does not use or share User’s Personal Data with anyone except as described in this Privacy Policy, or in relevant parts of the Platform. This Policy shall form an integral part of the Terms of Service of the Platform and shall be read along with the Terms of Service. By accessing or using this Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, storage, use, and disclosure of your Personal Data as described herein. This Policy is governed by the laws of India, regardless of your location. Your continued use of the Platform constitutes your agreement to be bound by the terms of this Policy, including any updates or amendments made from time to time.

1. USERS

This Website is intended for individuals of 18 years of age or more. This Privacy Policy shall not apply to Personal Data that is made or caused to be made publicly available by the owner themselves or by any third party under obligation of any law.

NOTICE TO CHILDREN UNDER THE AGE OF 18 AND THEIR PARENTS OR GUARDIANS:

We do not knowingly collect Personal Data from children under the age of 18. If you are under the age of 18, you must not use this Website. Please do not send any Personal Data including your email, name and/or contact information on the Platform. If you want to contact the Platform, you may only do so through your parent or legal guardian.

2. TYPE OF DATA COLLECTED

Personal Data” refers to any Data about an individual who is identifiable by or in relation to such Data and includes such data as may be considered personal data under the applicable laws, whereas “Data” means a representation of information, facts, concepts, opinions or instructions in a manner suitable for communication, interpretation or processing by human beings or by automated means.

Please note that the following is a non-exhaustive list of Data that may be collected through the Platform. Users are not required to provide all the types of Data listed herein, the specific Data collected will depend on the User’s role and the nature of their interaction with the Company and use of the Platform’s features.

Personal Data

Organizational and Professional Information

Electronic Identification Data

The Company may collect, store, and retain certain financial information provided by Users, including credit or debit card details, bank account information, or payment authentication data, to the extent permitted and required by relevant laws and regulations. All payment transactions made through the Platform may be processed by both the Company and/or third-party payment gateways. Any financial data entered during such transactions is overseen by the Company, and potentially by those service providers, in accordance with the Company’s Privacy Policy and relevant legal obligations. The retention of this data is necessary for purposes including processing current and future transactions, verifying User identity, ensuring payment security, and complying with our legal and regulatory obligations.

3. PURPOSE OF COLLECTION OF PERSONAL DATA

When providing the Services, the Company only processes Personal Data from or about its Users in accordance with the applicable law, the Terms of Service and the following purposes:

Where possible, the Company will use Personal Data in an aggregated and/or de-identified format. Unless required or authorized by applicable law, the Company will not use Personal Data for any other or new purpose without obtaining prior consent from the User.

4. CONSENT GIVEN BY USERS

By visiting our Platform or by providing Your information, You consent to the collection, use, storage, disclosure and otherwise processing of Your information (including Personal Data) on the Platform in accordance with this Privacy Policy. You, while providing Your Personal Data over the Platform or any partner platforms or establishments, consent to us to contact You through SMS, instant messaging apps, call, mail and/or e-mail for the purposes specified in this Privacy Policy. Where required by applicable law or where the purpose of processing materially changes, We will seek Your express consent. In all other cases, Your continued use of the Website will be treated as implied consent to collect or receive any supplementary information necessary to fulfil the purposes outlined in this Privacy Policy.

If You disclose to us any Personal Data relating to another individual or entity, You represent that You have obtained prior consent for such disclosure and permit us to use the information in accordance with this Privacy Policy. In this instance, the responsibility for obtaining such consent, ensuring the lawful collection of the Data, and any related liability would rest solely with You. The Company does not independently verify the existence or validity of such consent and assumes that all Data shared in this manner is accurate, complete, and lawfully provided.

You have an option to withdraw Your consent that You have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing Personal Data” in the subject line of your communication. We will verify such requests before acting on Your request. If the User refuses or withdraws his or her consent, or if the User chooses not to provide the Company with any required Personal Data, the Company shall have the option to not provide such User with the services that can be offered on our Platform. In the event of revocation of Your consent, the Company will have the right to discontinue the provision of Services through the Platform, or access to the Platform in whole or part to You. The revocation or withdrawal of consent shall not affect the lawfulness of processing of any Data or information based on the consent before its withdrawal.

5. USE OF PERSONAL DATA

In addition to the purposes provided above for collection of Personal Data by the Company, the Company may use the Personal Data of the Users for the following legitimate uses without seeking the User’s consent as provided under applicable laws:

6. DISCLOSURE OF PERSONAL DATA

The Company does not sell, rent, or trade Personal Data to any third party, but may share such Data when required or authorized by applicable law, or under the circumstances outlined below:

Disclosure for Legal, Regulatory, and Security Purposes

The Company may transfer or disclose any User information, including Personal Data, IP address, device information, and geo-location data, without prior notice, to governmental authorities, law enforcement agencies, regulatory bodies, or other third parties, as reasonably necessary or required under applicable laws. Such disclosure may be made for purposes including, but not limited to:

The Company shall cooperate with lawfully authorized governmental authorities and enforcement bodies and may, where required, provide reasonable assistance, including the disclosure of Personal Data under its control or possession.

Third-Party Service Providers

The Company may grant access to Personal Data to third-party service providers, in connection with the performance or improvement of its Platform and Services. Before sharing any Personal Data with any of its third-party service providers, the Company shall make best efforts to ensure that the third party maintains reasonable Data-protection practices for maintaining confidentiality and security and preventing unauthorized access.

Internal Access and Group Entities

Personal Data may be accessed by authorized personnel within the Company, as well as its affiliates, subsidiaries, and associate entities, strictly on a need-to-know basis. Such access is granted solely for the purpose of conducting functions necessary to deliver the Services and to fulfill the objectives outlined in this Policy.

Advertising

The Company may adopt an advertising-supported model in the future wherein certain non-personally identifiable data may be shared with third-party advertisers, advertising networks, and analytics providers. This data shall help present general insights into user demographics and preferences to enable delivery of relevant, interest-based advertisements.

Business Transaction

The Company may disclose Personal Data to a third party in connection with a sale or transfer of business or assets, an amalgamation, re-organization, or financing of parts of the Company’s business. However, in the event the transaction is completed, Personal Data will remain protected by applicable data-protection laws of India. In the event the transaction is not completed, the Company will request the other party not to use or disclose the Personal Data received in any manner whatsoever.

7. SECURITY PRACTICES

In compliance with the applicable laws, the Company has in place electronic and administrative safeguards to protect User’s Personal Data. User’s posting and sharing of Personal Data through the Platform constitutes User’s acceptance of the risk that the Company cannot guarantee absolute security.

The Company will store and process the Personal Data in a manner consistent with industry security standards, and as long as necessary for the purposes described in this Policy, unless a longer retention is required by applicable law. The Company has implemented technical, organizational, and administrative systems, policies, and procedures to help ensure the security, integrity, and confidentiality of Personal Data and to mitigate the risk of unauthorized access to or use of Personal Data. However, as effective as these measures are, no security system is impenetrable. The Company cannot guarantee the security of its Platform, nor that information supplied will not be intercepted while being transmitted over the internet.

The Company assumes no liability or responsibility for disclosure of Your Personal Data due to errors in transmission, unauthorized third-party access, or other causes beyond its control. You play a vital role in keeping Your Personal Data secure and should not share Your username, password, or other security information for Your account with anyone. If the Company receives instructions using Your username and password, it will consider that You have authorized such instructions.

8. THIRD-PARTY LINKS AND SERVICES

The Website may contain links to third-party websites or social-media platforms. Your use of these links may result in the collection, processing, or sharing of information about You, depending on the feature. Please be aware that We are not responsible for the content or privacy practices of other websites or services which may be linked on the Website. We do not endorse or make any representations about third-party websites or services. Our Privacy Policy does not cover the information You choose to provide to or that is collected by these third parties. We strongly encourage You to read such third parties’ privacy policies.

9. CHANGE OF INFORMATION OR CORRECTION OF DETAILS

Users are solely responsible for maintaining the accuracy of the information, including Personal Data, that they submit to the Company. A User may correct, complete, update, or erase their Personal Data by contacting the Grievance Officer at the contact information provided below.

If, upon modifying or changing the information earlier provided to the Company, the Company finds it difficult to permit access to its Services to the User due to insufficiency or inaccuracy of the information, then the Company may, in its sole discretion, terminate access to the Services provided to the User.

10. DATA RETENTION

We retain Your Personal Data for a period no longer than is required for the purpose for which it was collected or till the time You withdraw consent. However, We may retain Data related to You if there is a legal obligation to retain the Data under any applicable law or if required to comply with any statutory or regulatory retention requirement or for the purpose of publishing statistical reports, etc.

11. DUTIES OF USERS

A User shall comply with all applicable laws while providing their Personal Data in accordance with this Policy. The User shall ensure that he/she is not impersonating another person while providing his/her Personal Data. Further, You shall not register a false or frivolous grievance or complaint with the Grievance Officer. You shall also ensure that You will always furnish such Data that is verifiably authentic.

12. CHANGES TO THIS POLICY

The Company may, at its discretion, update this Privacy Policy at any time, with or without any prior intimation to You. We encourage You to frequently check the Privacy Policy and be updated about our information practices. We may alert You to significant changes by posting the date our Privacy Policy was last updated, placing a notice on our Platform, or by sending You an email, when we are required to do so under applicable law. You acknowledge and agree that it is Your responsibility to review it periodically and become aware of modifications. Your continued use of the Website indicates Your acceptance and agreement with the updated Privacy Policy as on the date of use.

13. GOVERNING LAW

The Privacy Policy shall be governed in accordance with the laws of India and any disputes arising out of or in connection with the Privacy Policy shall be subject to the exclusive jurisdiction of courts in New Delhi, India.

14. GRIEVANCE REDRESSAL MECHANISM

In accordance with the applicable laws in India, if a User faces any grievance with respect to this Privacy Policy, the User may contact the Company’s Grievance Officer as provided below:

Contact Us

Name: Website Administrator

Email: solutions@wastelink.co

Telephone: +91 80101 44000

The Grievance Officer will address any discrepancies and grievances of the User with respect to processing of information as per the timelines prescribed under the applicable law or, in its absence, within a period of thirty (30) days.

If the User has any questions or suggestions about this Privacy Policy, they can contact the Company at the abovementioned email address.